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You're very slow. Your website promised a driver's license in 7 days, but it took 16 days to reach me. I received it today ,,, it's genuine, has all the security features, and I've already used it twice. Still, you really need to improve your processing times. I'm disappointed because I needed it for my birthday last week, and it arrived a week late. Happy, yet disappointed ,,, thank you anyway. 😡 😂

Hello @Arteta

Thank you for the honest feedback. We're sorry your license took 16 days—especially with your birthday—and we hear you on processing times. Glad it's genuine and you're already using it. Appreciate you still saying thank you. We'll work on being faster. 

Took longer than they said. Support took a day to reply. I was annoyed. Package came. Document is perfect. Still annoyed. But it's perfect. So I guess this is a positive review. Don't expect enthusiasm. 😒⭐

Hello @muntzz

Thank you for your honest feedback. we are sorry the delivery and support response time didn’t meet your expectations — we understand the frustration. That said, we are glad to hear the document turned out perfectly. We appreciate you giving us the chance to make it right.

I contacted you last year and ordered a certificate, and now I'd like to place another order. However, I can no longer find your phone number or email address on the contact page. What's going on, and how can I place a new order?